Slide 1

Slide notes: We can perform Credit Notes with the option provided as 'Customer Credit Note'.

 

 

 

Slide 2

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Slide 3

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Slide 4

Slide notes: First we retrieve the Customer Account.

 

 

 

Slide 5

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Slide 6

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Slide 7

Slide notes: Then we select an Origination code.

 

 

 

Slide 8

Slide notes: Dbl-click the return item grid.

 

 

 

Slide 9

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Slide 10

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Slide 11

Slide notes: Since we have already identified the Customer, we can easily lookup the Invoice number from the list available for the Customer.

 

 

 

Slide 12

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Slide 15

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Slide 16

Slide notes: Then select the Item from this Invoice that has been returned.

 

 

 

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Slide 21

Slide notes: We can add as many return Items as necessary.

 

 

 

Slide 22

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Slide 30

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Slide 31

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Slide 32

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