Slide 1

Slide notes: When we encounter an Item that is not in the Catalog, and the system refuses to accept it, then we may use the 'direct' method to include it on the Sales Invoice. We type 'd' and press ENTER.

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Slide 3

Slide notes: This retrieves a special Catalog Item with code "D", and which we may use for any Item not found on the Catalog, by changing it's description and price. The Price always comes up as a minimum, so that there is no Profile restriction on changing it to a higher price.

Slide 4

Slide notes: We now choose to change the Description on the last Item, and it is ONLY allowed with item "D".

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Slide 6

Slide notes: When we put the Description, we always first put the Item Code as listed on the Item barcode, and then the Description. This information will help the Back Office Staff to correct the problem so that it will not occur again in future.

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Slide 10

Slide notes: After changing the Description, we also change the Price to what it should be.

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Slide 12

Slide notes: It will always be sensed as a markup price, because it is higher than the specially low price for item "d".

Slide 13

Slide notes: Now we have successfully included an Item that is not found in the Catalog, and we have the correct Price plus a proper description for the Invoice and that can be picked up by the Back Office Staff as well.

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Slide 16

Slide notes: Finally, we note that the "Item D Method" is dependent on Management policy, and may be locally disallowed.